What is the AI waiter?
The AI waiter is the assistant that talks to your guests in WhatsApp. It greets the guest, shows the menu, answers questions, takes the order with special requests and can also handle a table reservation. It works like a waiter — except it is available around the clock and never misses a conversation.
Because it detects the guest's language automatically, every guest feels understood — in German, English, Turkish, Arabic or Ukrainian. For you that means fewer calls during service, no order lost in the rush, and requests captured even outside opening hours.
What the AI waiter can do
Take orders
Walks through the menu, suggests items and completes the order.
Handle reservations
Asks for party size, date and time and creates the reservation.
Detect language automatically
Replies in the guest's language — five languages supported.
Understand special requests
Captures free text like "no onions" or "extra spicy" correctly.
Around the clock
Requests are taken at night and on holidays too.
Seamless handover
Orders and reservations land directly in your portal and floor plan.
Relief for your team
During peak hours the phone rings while guests need serving. The AI waiter takes exactly that load: it handles many chats in parallel without anyone putting on a headset. Your staff focus on guests in the venue.
At the same time the AI waiter is consistent: it never forgets a question, records special requests and passes every order on in full. That reduces errors and callbacks — and delivers a consistently good experience.
Frequently asked questions
What is an AI waiter?
A digital assistant that talks to guests in WhatsApp, takes orders and reservations and understands special requests — like a waiter, only available around the clock.
Which languages does the AI waiter reply in?
German, English, Turkish, Arabic and Ukrainian. It detects the guest's language automatically.
Can the AI waiter take reservations too?
Yes. It asks for party size, date and time and creates the reservation in your floor plan.
Does the AI waiter replace my staff?
No, it relieves them. It takes requests around the clock and in parallel so your team can focus on guests on site.
Keep 100% of your revenue
Live in 48 hours: WhatsApp ordering and online reservations for your restaurant, döner shop, pizzeria or café — with no commission to Lieferando or Uber Eats.