Order where your guests already are
WhatsApp is installed on nearly every smartphone. That is exactly where bestello takes orders: the guest messages your restaurant, the AI waiter walks through the menu, captures special requests and completes the order — with no app download and no account.
On your side, everything lands in one live portal. New orders appear with a sound alert, print automatically as a receipt on the kitchen printer and are instantly visible to kitchen and driver. Instead of 13–30% commission to Lieferando or Uber Eats, you pay a fixed monthly fee.
How your guest orders
- Open WhatsAppThe guest scans your QR code or taps your WhatsApp link — no download, no sign-up.
- Menu in the chatThe AI waiter shows the menu in the guest's language and takes the selection.
- Add special requestsNo onions, extra sauce, spicy — the guest just adds their requests.
- Pay and confirmPayment via PayPal, cash or card on delivery. The guest gets a confirmation.
- Order in the kitchenThe order appears in the portal with sound and prints automatically as a receipt.
WhatsApp ordering features
0% commission
No per-order commission — just a fixed monthly fee from €59.
AI waiter
A digital waiter takes orders around the clock in five languages.
Multilingual menu
German, English, Turkish, Arabic and Ukrainian — detected automatically.
Special requests
Free-text comments like "no onions" or "extra sauce" are captured.
Live portal with sound
New orders appear instantly and audibly in the portal.
Automatic receipt printing
Orders print directly on the ESC/POS kitchen printer.
Driver settlement
Cash, card or PayPal — driver settlement is built in.
No app needed
Guests need neither an app nor an account — WhatsApp is enough.
For döner, pizza, café and more
WhatsApp ordering suits any business with its own delivery or pickup: döner and kebab shops, pizzerias, burger places, cafés, Asian kitchens and restaurants of all kinds. You keep the direct relationship with your guests — including contact details and order history.
If you also seat guests, combine ordering with online table reservation: orders and reservations then run through the same WhatsApp contact.
Frequently asked questions
How does WhatsApp ordering work?
The guest opens your WhatsApp contact via QR code or link, the AI waiter shows the menu, captures the selection and special requests, and the guest pays by PayPal, cash or card on delivery. The order appears live in your portal and prints as a receipt.
Do my guests need an app?
No. WhatsApp is already on the phone. No extra app, registration or password is required.
Do I pay commission per order?
No. You pay a fixed monthly fee from €59 instead of 13–30% commission to delivery platforms.
Can guests add special instructions?
Yes. Free-text comments like "no onions" or "extra sauce" are carried with the order.
Which payment methods are supported?
PayPal, cash and card payment on delivery (POS).
Keep 100% of your revenue
Live in 48 hours: WhatsApp ordering and online reservations for your restaurant, döner shop, pizzeria or café — with no commission to Lieferando or Uber Eats.